before & after
I have had the opportunity to work as an interaction designer, information architect, graphic designer, and developer of more than 30 high-end Web and desktop applications for the airline industry, technology, major non-profit, and the federal government. Below is a showcase of the before and after screen shots of a few of these applications.
Application for booking and managing group reservations. Provides a workbench, heads-up-display, interface that facilitates quickly working through any outstanding issues.
Same software, first screen in the booking process. Simple five step process guides the user through the complicated tasks of handling large group travel arrangements.
Web application for caterers, airlines and distributors to order inventory, price and plan menus, stock galleys, negotiate pricing, and mange warehouse inventory of food, beverages and duty free products. Redesigned the home page for easier access to to standard workflows.
Same software, internal screen. A later re-write addresses the navigation, aesthetic design, workflow, and efficiency problems in the interface.
Sabre WiseVision-Sales Essentials
A market data and analysis tool that provides the functionality to retrieve monthly reports about agency sales and market performance. Currently used by more than 40 international customers.
Sabre AirMax- Group Manager
(Workbench)Application for booking and managing group reservations. Provides a workbench, heads-up-display, interface that facilitates quickly working through any outstanding issues.
Sabre AirMax- Group Manager
(Booking Process)Same software, first screen in the booking process. Simple five step process guides the user through the complicated tasks of handling large group travel arrangements.
Sabre AirCrew-Crew Connection
Provides airline crew members with online access to view their schedule, request changes, update information, and view historical data. Singapore Airlines was the first of seven current customers to implement the software.
Sabre eMergo
Portal for customers to launch the Sabre Airlines Solutions products they have purchased. Also provides outage information, updates, patches, documentation, and training material for the products.
Sabre CargoMax- Revenue Management
An air cargo revenue management system. Provides users with the functionality to optimally allocate cargo across products, markets, clients and flights.
Sabre AirOps- Passenger Re-accomodation Manager
Web application that allows the day of operations users to quickly re-accomodate passengers onto other flights if there has been a disruption to the normal schedule. Also provides value to the revenue management users by allowing them to run what-if scenarios for canceling flights, or changing the schedule.
Sabre Intranet Site, The Source
An intranet site that provides employees with the company information, policies, tools, organization structure, and current events. Evaluated and reccomended revisions to navigation and design.
Sabre LoadManager- Flight Information Display
Online tool for retrieving day of operations flight details. Web version of the Flight Information Display terminals that are in the airports showing arrival and departure information. China Eastern was the initial customer.
Sabre AirServ
(Home Page)Web application for caterers, airlines and distributors to order inventory, price and plan menus, stock galleys, negotiate pricing, and mange warehouse inventory of food, beverages and duty free products. Redesigned the home page for easier access to to standard workflows.
Sabre AirServ
(Internal Screen)Same software, internal screen. A later re-write addresses the navigation, aesthetic design, workflow, and efficiency problems in the interface.
Sabre CargoMax- eBooking
Internet application for booking cargo in advance. Initially developed by Lufthansa, redesigned to be a simple 5 step process flow integrated in the larger CargoMax application.
Homeland Security Information Network- Critical Infrastructure Pilot
Alerts and notification system that allows cross program, cross region, cross infrastructure communication in a push format via e-mail, fax , voice and text messaging, and radio.
Sabre AirMax
Desktop application used by revenue management analysts to maximize the potential revenue of flights, by looking at overbooking rates, boarding rates, class, and fares. Used for planning and forecasting demand. Also used on the day of operations to adjust critical flights and update the information in the reservation system.